How to Fix an Epson Printer Error Code 0x97

How to Fix an Epson Printer Error Code 0x97

The Epson brand is well-known among graphic designers and printers around the world. Their products are recognized for their excellent performance and consistent quality prints. Every printer, on the other hand, has its own set of flaws.

Issues might happen for a variety of technical and physical causes that are beyond our control. Perhaps the most prevalent issue encountered with Epson printers is the 0x97 Epson error code.

Have you ever gotten an Epson WF-3640 or another Epson printer and experienced the same problem? This is a serious problem that affects many Epson printer users. Fortunately, for you, there is a simple remedy for this issue, which we’ll get into later below.

But first, let’s look at what this error is and what might be causing it.

What does the Epson WF-3640 error code 0x97 signify?

0x97 is a common Epson WF-3640 error code for people who use their printers for an extended period of time. This kind of problem arises immediately, and you won’t receive any notification or indication until then.

It affects the basic operation of your printer by disrupting a signal that enables the device to turn on and off. You won’t be able to utilize your printer until the issue is resolved.

On your printer’s LED screen, you may notice an Epson error code of 0x97. This problem happens when you’re printing, causing the machine to shut down unceremoniously.

It mostly happens on Epson WorkForce Series models with the Epson WF-3640 (Epson 252 Ink), WF-4630 (Epson 786 Ink), or WF-7610 (Epson 860 Ink).

What is the cause of an Epson 0x97 error code?

When you get an Epson 0x97 error code, it’s usually a sign that your printer has an internal hardware problem. It could be due to a motherboard malfunction or some other type of internal component failure.

If this warning appears on the display screen, it’s almost certainly because some internal components of your printer aren’t operating correctly.

Don’t worry if you receive an Epson 0x97 error code WF-3640 or any other WorkForce printer. Before sending your machine to a repair shop, try following the easy troubleshooting methods below.

Error Code 0x97: What to Do If You Get It

Disconnect Everything from the Printer

The most effective method is to resume the printing process by following these steps: Turn on your printer, but do not print anything. Remove all paper jams from your printer before proceeding.

This approach may work for you depending on the cause of the problem. After removing all paper jams, unplug every cable connected to the printer. USB cords, cable wires, and power cables are among them as well as ink cartridges.

For one minute, press and hold the printer’s Power button.

Then insert the ink cartridges back into their respective locations, reconnect everything, and reinstall the Epson ink cartridges.

After that, turn on your printer, push the Power button, and print a test page. Examine any changes if the Epson 0x97 persists or returns after a few pages of printing using method 2.

Reset your Printer

The second troubleshooting procedure is also quite similar to the first one. You must unplug all of your printer’s connections. Allow your printer to rest for about five minutes before proceeding.

Then, hold down the Power button for 1 minute. Continue pressing and holding the Power button as you reconnect each cable after that. With the aid of another person, this process might be difficult.

Turn off the computer by pressing and holding down the Power button for 1 minute, then releasing it. To see whether anything changed, run a test print. If the Epson printer error code 0x97 persists, the last technique may be successful.

Clean the Print Head

There are times when an unclean and clogged printhead is to blame for an Epson 0x97 problem. If this is the case, the printhead should be cleaned thoroughly. Here are the instructions for cleaning an Epson printer’s printhead

Step 1 – Remove each ink cartridge one by one from the printhead. Place the ink cartridges on a clean sheet of paper or a towel (inverted position). Then, carefully remove the printhead from the printer.



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To clarify we as Synapsetechnologiesinc are third-party technical support service providers. You can get the same services from the manufacturer free of cost. We provide support for all types of devices like computers, printers, tablets, and smartphones. We only provide support in the USA and Canada 24×7. Synapsetechnologiesinc is not affiliated with any brand or products on this website. Images and photos shown in this article are just for explanation purposes only. If you have any issue with the content or information shown above please contact us.

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