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When you need to take out the print of the file, you open the file and click on the print option and the printer did not work and you got the pop up message that your printer is offline. There may be some reasons that the window is not able to detect the printer.

So let’s take a look into these problems and find out how to bring printers back online in Windows 10

Printer Keeps Going Offline - Possible Reasons

  • There is a compatibility issue between the software of windows 10 and HP printer’s software package.
  • There could also be mis-setting with Devices and Printers.
  • Sometimes issues persist due to obsolete drivers.
  • HP printers become dis-connected to our system thanks to issues in data cable technical defaults.
  • Use the proper sort of connection and so follow the instructions given to resolve the connection issue.
  • Sometimes USB connection issues occur.
  • Network printer connection unable to send signals and to receive proper commands.
  • when we switched Internet providers with new internet service providers there’s a setting issue which isn’t compatible.
  • The range of the router is restricted.
  • Update issues
  • The connection between the pc and also the printer is slow.
  • The printer has faced an inside error
  • There are various unfinished print jobs within the queue.
  • Windows problems.
  • Connect to a not so good wireless network.
  • Try to Update the printer firmware.
  • Reinstall the printer software.

Troubleshooting - Why Does My Printer Say Offline? Try These Steps

Check The Computer And Printer Connection

  • Check all the connections properly. Ensure all the connections plugged into both computer and printer.
  • Check the network is working properly and if network is not working properly then this issue pertains to your network settings not printers.
  • Sometimes performing power off and then power on will resolve the offline issue. Wait for proper boot up before using it again.
  • If you use USB for connection with the printer, then check your usb is working properly and connected properly.
  • If the printer is connected by the wired network, then check your wire is connected properly to the Ethernet port. Also confirm that the port connected to the router is also working properly. check the network signal on the printer is flashing.
  • If your printer is connected by wireless network, make sure that it is connected to the network and wireless icon is showing in the printer, as the icon is showing this confirms it is connected to the network.

Check The Computer And Printer Connection

  • Check all the connections properly. Ensure all the connections plugged into both computer and printer.
  • Check the network is working properly and if network is not working properly then this issue pertains to your network settings not printers.
  • Sometimes performing power off and then power on will resolve the offline issue. Wait for proper boot up before using it again.
  • If you use USB for connection with the printer, then check your usb is working properly and connected properly.
  • If the printer is connected by the wired network, then check your wire is connected properly to the Ethernet port. Also confirm that the port connected to the router is also working properly. check the network signal on the printer is flashing.
  • If your printer is connected by wireless network, make sure that it is connected to the network and wireless icon is showing in the printer, as the icon is showing this confirms it is connected to the network.

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Try to Run the Printer Troubleshooter

Windows 10 comes with inbuilt troubleshooters which help in automatically detecting and resolving the issues. There is a printer troubleshooter you have to run and hope it can resolve it.

  • Click Windows key + I to open settings in Windows OS
  • Click devises Printers and Scanners.
  • Run the troubleshooter.

Try to Clear The Print Queue

A clogged print queue may be the rationale for printer issues, try to clear the print queue.

  • Tap  Windows key + I to open Settings,
  • Open Devices and Printers & scanners,
  • Choose your printer, and then click on Open queue of backlogs 
  • On the toolbar, choose Printer then Cancel All Documents.

Always Disable "Use Printer Offline" Mode from the settings of PC

Sometimes “Use Printer Offline” mode is enabled. you’ve got done this accidentally or any software package did it.

  • Click Windows key + I to open settings in windows os.
  • Head to Devices and Printers & scanners.
  • Choose the printer which is available and click on the Open queue option.
  • On the toolbar click printer and see if the printer offline option is check by you. 
  • If you check the offline option then click it to disable this.

Importance of Print spooler service

The print spooler service handles interaction with the printer. Your printer stops if there’s a problem with the Print Spooler service.

  • Open the menu
  • Explore for Services,
  • Open the relevant app.
  • Scroll down until you see Print Spooler within the Name column.
  • When you discover it, right-click it and click on Restart.

Update Printer Drivers

  • Press Windows key + X
  • Select Device Manager.
  • Open a new window, double click the Printers category which is mentioned.
  • Right-click your printer and click on Update driver.

Use The Printer Software

Some printer manufacturers have their own software to assist you to manage and troubleshoot your printer problems. So in this case, you ought to install the software from the printer manufacturer sites.

Remove And Reinstall The Printer

If nothing works, you’ll remove the printer from your computer and add it back.

  • Tap Windows key + I to open Settings.
  • Head to Devices and Printers & scanners.
  • Choose your printer and then click on Remove device
  • Click Yes.
  • Add a printer or scanner.
  • Attach the printer back to your computer.

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Troubleshooting - Why Does My Printer Say Offline? Try These Steps

Check The Computer And Printer Connection

  • Check all the connections properly. Ensure all the connections plugged into both computer and printer.
  • Check the network is working properly and if network is not working properly then this issue pertains to your network settings not printers.
  • Sometimes performing power off and then power on will resolve the offline issue. Wait for proper boot up before using it again.
  • If you use USB for connection with the printer, then check your usb is working properly and connected properly.
  • If the printer is connected by the wired network, then check your wire is connected properly to the Ethernet port. Also confirm that the port connected to the router is also working properly. check the network signal on the printer is flashing.
  • If your printer is connected by wireless network, make sure that it is connected to the network and wireless icon is showing in the printer, as the icon is showing this confirms it is connected to the network.
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